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FAQs
Please check the page first before contact us. So many questions we receive could be very quickly answered by scanning through the page.
1D Barcode VCL Components
Answer 1.
Answer 2.
2D Barcode VCL Components
2D Barcode FMX Components
Net Time Server & Client
Auto Backup Software
Internet Secure Tunneling
The identity file is used instead of your password when logging in, with an identity file can be made a connection establishment without password. So keep it secret as anyone having access to this file can log on to your computer.
Please click these examples to view them. Example1Example1Example1Example1Example1Example1Example1Example1
How to use the SSH tunnel as a proxy server?
You need create a dynamic forwarding tunnel via SSH, then you can use your local host as a SOCKS proxy server.
Others
You can click HERE to make an secure online purchase. After your order is completed and payment received, a license key of product and/or a full version download link will be sent to you immediately via email.
Please open the Purchase dialog in the product, input the UserName, UserMail and License Key, then press the REGISTER button.
How to retrieve my license key if I forgot it?
What if I forget my License Key? Please click HERE, then fill out the product name and your e-mail address the purchase was made with, your License Key will be sent to this e-mail address immediately.
Why does not the License Key work?
Not only License Key but also user name and email must be entered correct too. and they are case sensitive.
The license key does not work after upgrade the product, What have I to do?
Please open the Manager your licenses page, then select the product name, and use your e-mail address the purchase was made with to sign in it. If the major version number is upgraded, please use the upgrade link in the page to purchase a new license for current version with 50% discount. If the major version number is not upgraded, please retrieve your license key in the page, the new license key will be sent to your e-mail address immediately.
I have more questions - who should I write to?
Please click HERE to send your question, or you can send your questions to support@han-soft.com directly too.
If you have a problem with your order, please visit the Customer Care Center(if you placed your order using the ShareIt), or the PayPal Customer Support (if you placed your order using the PayPal).
